Easy Avenues Limited need to collect and disclose personal information in order to perform and execute travel bookings on behalf of our clients including (but not limited to) air, rail, hotel and visa applications.
- Provision of all business travel services
- Provision of event management services
Our secure data management system is certified to ISO27001 standards, securely storing data collected.
There may be instances where your company (local) data protection laws impose additional or more restrictive information handling practices than those set out in this policy, should this occur we will adjust our practices in your jurisdiction to comply with your requirements.
Personal Information we collect:
The type of personal information we collect about you is what we require to facilitate travel arrangements/bookings and travel services and/or products on your behalf.
Typical Information required:
- Contact details (name, residential/mailing address, contact number, email address)
- Payment Information (credit/debit card details to take payment for services)
- Passport details
- Loyalty Programme/frequent flyer details
- Health and dietary requirements if relevant to your booking
In some circumstances it may be necessary for us to collect personal information about you from a third party. This includes where a person makes a travel booking on your behalf . Where this occurs, we will rely on the authority of the person making the travel booking to act on behalf of any other traveller on the said booking.
Collection of Personal Information – This collections occurs with us either in person, by telephone, email or letter.
If you believe that any of your personal data which we process is inaccurate or been provided to us without your prior consent please notify us immediately.
We make every effort to maintain the accuracy of your personal information stored, however you can assist us by promptly contacting us with any changes.
We will not be responsible for any losses arising from any inaccurate, inauthentic deficient or incomplete information that you, or a person acting on your behalf has provided us.
How do we use your Personal information:
When you enquire/book or otherwise arrange travel and related travel services through us, we would act as an agent for the relevant travel provider (eg hotel/airline etc).
We process the booking providing the necessary personal information to the third party (air/hotel supplier) to complete and confirm the travel booking. For example if you book a flight with us we would use your personal information/preferences to enable your flight to be booked by disclosing this information to the airline to enable the airline to provide the flight service to you.
Personal Information and Third Parties:
We do not sell, rent or trade your personal information. Your personal data will only be disclosed to third parties as set out above. Where we say disclosed this includes providing the information verbally or in writing to perform the travel service.
Personal Information Overseas:
We may provide your personal information to certain overseas parties to ensure any such international travel bookings can be executed. To include and not limited to flights, hotels, transfers. These providers will receive your personal information in the country in which the services to you or in which their business is based.
We are committed to safeguarding and protecting personal information and continually review, implement and maintain appropriate measures to ensure a level of security to protect any personal information provided to us from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal information transmitted, stored or otherwise processed.
We will destroy/de-identify personal information once we no longer require it for our business purposes or as required by law.
We may choose to use third-party web analytics services on our website and related apps. These providers that administer these services use technologies such as cookies to assist us in analysing how visitors use our website and apps.
This policy may change from time to time by updating page.